We have many options for getting a SIM. You can view all of the options here: TripleTel.com/getsim
Yes, we have E-SIMS! You can order an E-SIM here: TripleTel.com/getsim
Many basic phones from the USA no longer work at all in Israel or as well as they used to. If you have a basic phone, please make sure to read the information below:
A. These phones can work with VoLTE, but if you have one of these phones, please email us after you activate the sim so that we can program the sim to work properly in the phone:
FIG phones (not the FIG Mini first version)
Wonder Phone
POM phone
Fusion
B. These phones can work with VoLTE (via Phone Version Update):
Qin phones
Pro 10 and pro 30
C. These phones will still work on 3G but not on VoLTE:
Black Kyocera (we are working on an update that will make it work - but this requires patience)
LG Exalt
CAT S22 - (some versions do not work at all. We have no way to know which ones yes and which ones no).
Mega Life B1 (F1 works on VoLTE as is)
Sonim
Keyphone
D. These phones do not work anymore at all:
Blue Kyocera 2720
TCL phones
Fig Mini (first version)
Sunbeam
LG Classic
Some of the CAT S22 phones (see B above)
TAK
Nuu
You can set up "call forwarding" to the USA number that we provide. Keep in mind that this has nothing to do with our service and is between you and your USA network. Make sure to set up call forwarding just before leaving the USA.
Yes, as long as you are the owner of the line directly with the network. If you use and pay an agent company, you must first request from them to release the line for porting.
Yes, we can port your USA number. There is a one-time 99 shekel fee for doing this port. Keep in mind that when the number is ported, your USA service will be terminated.
Yes. After activating a SIM and receiving a USA number, please request via email to switch your USA number for a Canadian number. Please specify if you prefer a Toronto or Montreal area code.
Yes. Use TripleTel.com and click on "I have a sim card, activate now!". Keep in mind that you will get new phone numbers. We do not save canceled phone numbers.
Yes, you can login to your account online via TripleTel.com/login and freeze your account. It is ten shekels per month while your line is frozen
Our SIM cards connect to the following 3 major networks: Partner, HOT Mobile and Pelephone.